Cookie usage information

Cookie Policy

Last updated: December 2025

Manage Your Cookie Preferences

Control how we use cookies on your device. You can change these settings at any time.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as authentication, security, and accessibility.

Cookies we use:

  • sb-*-auth-token: Supabase authentication cookies for secure login sessions
  • tester_access: Access control cookie for development and testing environments

These cookies cannot be disabled as they are essential for the operation of our website.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We only load these cookies with your explicit consent.

Google Analytics cookies:

  • _ga: Distinguishes unique users (expires: 2 years)
  • _ga_*: Used to persist session state (expires: 2 years)
  • _gid: Distinguishes unique users (expires: 24 hours)

Privacy: All analytics data is collected with IP anonymization enabled and no personally identifiable information is tracked.

Cookie Consent Management

We store your cookie preferences to remember your choices across visits. This information is stored locally on your device, not sent to our servers.

Local Storage:

  • frame_cookie_consent: Stores your cookie preferences (essential, analytics, marketing choices)

Marketing Cookies

We do not currently use marketing cookies. This section is reserved for future features that may include email tracking, retargeting, or social media integration.

Future Implementation: If we implement marketing cookies in the future, we will update this policy and request your consent before activation.

Third-Party Services and Cookies

We use carefully selected third-party services to provide essential functionality. Here's what each service uses:

🔐 Supabase (Authentication & Database)

Essential for user accounts, course progress, and secure access.

Cookies: sb-*-auth-token (authentication sessions)

📊 Google Analytics (Analytics - Requires Consent)

Helps us understand website performance and user experience. Only loads with your consent.

Cookies: _ga, _ga_*, _gid (with IP anonymization)

💳 Stripe (Payment Processing)

Secure payment processing for courses and subscriptions. Stripe may use their own cookies during checkout.

Note: Stripe cookies are managed by Stripe's privacy policy during payment flows.

Important: We do not use social media tracking, advertising networks, or other third-party marketing services that would place additional cookies on your device.

Managing Your Cookie Preferences

Browser Settings

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete cookies that have already been set.

Browser-Specific Instructions:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

Note: Disabling certain cookies may affect the functionality of our website and your user experience.

Cookie Consent and Your Choices

When you first visit our website, you'll see a cookie consent banner. You have full control over your cookie preferences:

Accept All

Enable all cookies including analytics for the best experience

Essential Only

Only cookies necessary for website functionality

Customize

Choose specific cookie categories to enable

How We Remember Your Choices

Your cookie preferences are stored in your browser's local storage, not as a cookie. This means:

  • Your choices are remembered across visits to our website
  • The preference data stays on your device and isn't sent to our servers
  • You can change your preferences at any time using the controls on this page
  • Clearing your browser data will reset your cookie preferences

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have questions about our use of cookies, please contact us:

Frame Institute

Email: support@frameinstitute.co.uk

Phone: +44 7481 828617